SHR AUTOSENSOR TECH LIMITED (“SHR AUTOSENSOR”, “we”, “us”, or “our”) operates the www.reed-relay.com website (the “Site”). This Privacy Policy explains what personal information we collect, how we use and share it, and the rights you have in relation to it. It applies to visitors, customers, and business contacts worldwide, including in the European Economic Area (EEA), the United Kingdom, and the United States.
1. Who We Are (Data Controller)
SHR AUTOSENSOR TECH LIMITED
Address: No. 18 Hangchuan Road, Hangtou Town, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA
Email: [email protected]
Phone: +86 137 6157 1029
2. Information We Collect
- Information you provide: name, email address, phone number, company name, billing and shipping address, order details, quote (RFQ) specifications, and the contents of messages you send us, when you request a quote, place an order, create an account, or contact us.
- Information collected automatically: IP address, device and browser type, pages viewed, and similar usage data collected through cookies and similar technologies. Analytics data is only collected after you accept cookies in our cookie notice; see our Cookie Policy.
- Payment information: payments are processed by Stripe and PayPal. We receive payment confirmations and transaction references, but we do not receive or store your full card number on our servers.
3. How We Use Your Information and Our Legal Bases (EEA/UK)
- To process quotes, orders, and deliveries — performance of a contract (GDPR Art. 6(1)(b)).
- To respond to inquiries and provide technical support — performance of a contract and our legitimate interests (Art. 6(1)(b), (f)).
- To operate, secure, and improve the Site — legitimate interests (Art. 6(1)(f)).
- To send product updates and marketing information — your consent (Art. 6(1)(a)); you may withdraw consent or unsubscribe at any time.
- To meet tax, accounting, and other legal obligations — legal obligation (Art. 6(1)(c)).
4. How We Share Information
We share personal information only as needed with service providers that help us operate the Site and fulfill orders, including: Cloudflare (content delivery and security), Google (analytics, only with your consent), Automattic/Jetpack (site statistics), Stripe and PayPal (payment processing), and shipping carriers such as DHL, FedEx, and UPS (delivery). We may also disclose information when required by law or to protect our legal rights. We do not sell your personal information for money.
5. International Transfers
We are based in China and use providers located in the United States and other countries, so your information may be transferred to and processed in countries that may have different data protection laws than your own. Where EEA/UK personal data is transferred internationally, we rely on appropriate safeguards, such as the European Commission’s standard contractual clauses, where applicable.
6. Data Retention
We keep personal information only as long as necessary for the purposes described in this policy: order and contract records are retained as required by applicable tax and accounting laws; inquiry and quotation records are generally kept for up to three years after our last contact; account information is kept while your account is active; and marketing contact data is kept until you unsubscribe or withdraw consent. When data is no longer needed, we delete or anonymize it.
7. Your Rights in the EEA and UK (GDPR)
You have the right to request access to, rectification of, or erasure of your personal data; to restrict or object to its processing; to receive your data in a portable format; and to withdraw consent at any time where processing is based on consent. We respond to such requests within one month. You also have the right to lodge a complaint with your local data protection supervisory authority, although we would appreciate the opportunity to address your concern first. To exercise any of these rights, contact us at [email protected].
8. Your Rights in California and Other US States (CCPA/CPRA)
California residents have the right to: (a) know what personal information we collect, use, and disclose; (b) request deletion of their personal information; (c) request correction of inaccurate personal information; (d) opt out of the “sale” or “sharing” of personal information; and (e) not be discriminated against for exercising these rights. In the last 12 months we have collected the following categories of personal information: identifiers (name, email, address, IP address), commercial information (orders and quotes), and internet activity (Site usage). We disclose these categories to the service providers listed in Section 4 for business purposes.
Do Not Sell or Share My Personal Information. We do not sell personal information for money. Analytics and advertising cookies, which are only activated if you accept them, may be considered “sharing” under California law. You can opt out at any time by clicking “Cookie Settings” in the footer of this Site and declining cookies, by emailing us at [email protected], or by using a browser that sends a Global Privacy Control (GPC) signal, which we honor. You may also submit any CCPA request, including through an authorized agent, by emailing [email protected]; we will verify your identity before fulfilling a request.
9. Cookies
We use strictly necessary cookies to run the Site, and — only with your consent — functional and analytics cookies. You can accept or decline cookies in the cookie notice shown on your first visit and change your choice at any time via the “Cookie Settings” link in the footer. Details are in our Cookie Policy.
10. Data Security
We use technical and organizational measures appropriate to the risk, including encrypted (HTTPS) connections, access controls limited to authorized personnel, and bot-protection checks (Cloudflare Turnstile) on account and checkout forms. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, loss, or misuse.
11. Children
The Site is a business-to-business website and is not directed to children under 16. We do not knowingly collect personal information from children; if you believe a child has provided us with personal information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date, and material changes will be highlighted here.
13. Contact Us
For any question or request regarding this Privacy Policy or your personal information:
Email: [email protected]
Phone: +86 137 6157 1029
Address: No. 18 Hangchuan Road, Hangtou Town, Pudong New District, Shanghai, China
US mailing address: 27 Georgian Cir, Newark, DE 19711, USA
Last updated: November 2026